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WOS is now member of IVA
In order to offer even better and more reliable services, World Online Services LTD became official member of International VAT Association. formed in 1993, is the world’s leading body on international VAT issues, representing the interests of businesses and advisers involved in VAT or equivalent turnover taxes around the globe.
Members of the Association are of varying sizes from major international law and accounting firms to smaller businesses, but all being highly specialised in their chosen field of indirect taxation.

More Representation Services
We have now increased the number of European countries we offer our representation services in .
We can now help your company with representation in Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Greece, Hungary, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, United Kingdom

Coming Soon
We will soon be able to offer your company with diesel tax refunds. Not only will we have the capability of offering your company such services but we will be able to offer you these refunds from all possible countries!


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Services


Representation

We offer representation services to clients from Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Germany, Greece, Hungary, Italy, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, United Kingdom and for any other company outside of the European Union who can claim from the E.U. Our representation services include: the preparation of Power of Attorney documents, package preparation for any other documents for the MSE and MSR, actual filing of the claim, security and filing insurances.

Key Features
  • Import data, generate files in required format along with submission of completed application to specific tax office
  • Capability to support up to 256Bit data encryption
  • Provide history of data and files
  • Tracking system
  • Secured transfers and servers
Key Benefits
  • Alleviates time consuming work tasks for your company and allows your employees to tend to other important business matters
  • 256 Bit data encryption ensures enough space for all your data files
  • Keeping history documents allows you to keep track of all claims filed with us
  • Tracking system sends your company notifications of any changes made to any and every claim. Keeping you constantly updated about every claims status.
  • Ensures that all your clients claims are being protected with secured transfers and servers.


Pre-Financing

In addition to our representation service we are happy to offer you pre-financing options, also known as net-invoicing service. With this service your company will receive refunds immediately, with no delay and you will have the capability of offering your customers with net-invoicing. This service can open new markets for you and great opportunities. It works very simply, you provide us with your customer’s invoices, we then send the refund to your bank account. There is no longer the need to wait for 4 to 8 months for the refund money.


IT Solutions

AffiliatesBox
AffiliatesBox is a unique multifunctional system based online. This system has been developed to fulfill the specific needs VAT refund companies require. It provides secure and quick imports of data, invoices and other information. Not only does AffiliatesBox help you manage your daily work tasks and operations, but also help manage your employees and clients.

Key Features
  • Easy data importation
  • Organize data by tax office requirements
  • Easy management of all imported data
  • Generating files in different formats - .xml, .rtf, .pdf, .csv, etc.
  • Keep track of all claim status'
  • Keep track of any tax office letters, files or comments
Key Benefits
  • Accessible at all times from any where in the world
  • Cuts down time spent uploading and importing data and documents
  • Eliminates time spent organizing imported files, as it does it for you
  • No lost data
  • Helps employees stay on task as well as stay updated with clients data and document status'


AutoVAT

AutoVAT is a robot software, which allows you to import large quantities of claims to the Dutch, Portuguese, Luxembourg and United Kingdom's tax portals. The countries listed above do not allow companies to import all claims at once, they demand that you type all data and VAT claims one by one into their system. Their governments have shown no sign of creating a system like AutoVAT, to automatically import all claims. AutoVAT is 100% legal and complies with all the requirements of the countries tax offices. This software allows simplicity, it will automatically submit your XML data to these tax offices, your company will eliminate time wasted on entering data manually.

  • Use AutoVAT through our AffiliatesBox, a small charge per application is applied
  • Purchase AutoVAT and install it onto your servers. In this case there is a fixed price and a monthly charge for system updates. These updates will insure that all the software is working correctly and adjust any changes made on the Tax Offices web page.
  • Coming Soon:Use our desktop application directly from your PC.


Outsourcing

We provide our current and potential partners with complete outsourcing services associated with the processing of invoices.Outsourcing with World Online Services allows your company to focus on other business issues, while we take care of the details. These tasks tend to fall onto managements shoulders, using our services will allow your staff to focus on bigger projects, customer services and alleviate these time consuming tasks off the shoulders of your employees.

We like to assure all our clients that their work will be done right and efficiently, which is why we provide 6 levels of security to assure all data is typed and processed correctly. Our system has been programmed to recognize any potential mistakes and guarantees the avoidance of any errors. Not only does our system recognize any potential mistakes, but as well as our highly trained staff, who are especially trained to assure all your work is done correctly and on-time. All data imported by our staff is reviewed by our qualified team and regularly checked by supervisors.

Key Features
  • Retyping invoices according to clients requests
  • Scanning & uploading invoices
  • Optional insurance protection
Key Benefits
  • All invoices are done according to your clients needs and requests
  • Time spent scanning and uploading documents is out of your hands, saving you time
  • Able to reach a high volume of your clients invoices daily, creating faster turnover rates
  • Optional insurance is provided if you seek it, help reassure your company as well as clients are protected to the fullest


Communication with tax authorities & recognition of all laws

The recent changes made to the European tax refund system demand for a thorough understanding of the new tax laws. Here at World Online Services, we are aware and up to date with all changes made concerning tax and VAT refund laws. We have invested, and will continue to invest our time and research into having all the required information ready and available to you, without the time consuming process of contacting the local tax offices directly. Because we are in constant contact with the European tax offices and the European taxation department, we have built a solid and trusting relationship with both of these departments. Giving us an advantage to obtain the information requested in a more timely fashion, keeping you and your clients satisfied.


Customer Services

We strongly believe that costumer services is of the utmost importance within our company. We have facilitated an extensive amount or resources in order to assure high customer satisfaction at all times. Providing clients with a staff members flaunt in languages including: English, Bulgarian, Romanian, Hungarian, Slovakian, Czech, Polish, German, Macedonian as well as Spanish. Having a staff with a wide variety of spoken/written languages helps us communicate with our customers as well as local authorities across Europe and aids in establishing a trusted relationship with clients. Resulting in an increased success rates as well as helps speed up the processes involved with VAT refunds.

We listen to our customers wants and needs, many companies don't truly take into account their clients wishes. At World Online Services we take drastic measures to listen to all your requests and do our absolute best to fulfill them. We have high expectations for our business and we always go the extra mile to satisfy each and everyone of our clients. Helping you meet and exceed your clients VAT refund needs is what we do best.

With the new tax refund regulations in Europe it is easier for individuals/companies to apply for tax refunds themselves, which is a potential threat to all VAT refund companies. Therefore VAT refund companies must produce the best possible services and maintain a strong relationship with clients in order to withstand new threats. A significant loss of clients can occur if the means of communication between client and company are poor. Which leads to your company decreasing in market share and net profit. World Online Services can guarantee lack of communication will never occur. We can not only provide you with fast turnover rates, easy to use software, but also software which can help you track each and every claim, in order to for you to report back to your clients. Statistics show that customers are more likely to change providers due to poor customer services rather than higher priced products. We believe that in the current market situation strong customer relationships combined with sales skills will not only protect your company from losing clients, but it will set you ahead of your competition. Which can attract new clients due to positive word of mouth concerning your companies business and results.

Key Features
  • Reachable via email, skype, online chats and by telephone
  • Staff member speaking a variety of different languages
  • Educated staff
Key Benefits
  • Someone is always available to answer any of your questions and/or concerns and you have the option to communicate with our customer services representatives in a variety of forms.
  • Our customer services representatives are able to speak/write in many different languages. Someone will be able to communicate with you in your language of preference.
  • Because our staff is well educated you will receive immediate answers and solutions to your question, problems or concerns.

Banking Solutions

Together with our bank partner we have developed an exclusive solution which will ensure that your company will receive the VAT refund by a third party regardless of the origin of the tax country. Therefor with this solution we have provided the bank account is in your companies name, but the money is securely transferred to a third party. This way you avoid complications like using Power of Attorney. Everything is made very easy, legal and reliable. Moreover, there are counties such as Poland and Hungary which will never transfer money to a third party, only with the client. With our bank solutions, you will never face problems with these countries because the bank account is made in the clients name. The procedure abides to the legal requirements and will guarantee your prepayments to clients!


Information Insurance

We are currently in the process of arranging both, an online and off-line forum. The data and information for the changes and developments in the VAT refund area will be available to your VAT company. This means that all the information you need will be at your finger tips, with the click of a button.